FREQUENTLY ASKED QUESTIONS
Guided Tours
A guided tour usually includes a professional tour guide, access to key landmarks or museums, and sometimes additional services like transportation or refreshments. Always check the inclusions listed for each specific tour.
Late arrivals may miss part or all of the tour, depending on the provider's policy. Some may allow you to join the group at the next stop, while others may require rescheduling.
The meeting point and time are clearly provided in your booking confirmation. Look for specific landmarks or signs to help identify the location, and arrive at least 10–15 minutes early.
Many tours are available in multiple languages, such as English, Spanish, German, or French. Be sure to select your preferred language when booking.
Yes, many tours are designed to be family-friendly or accessible to travelers of all ages. Check the activity level and walking requirements before booking.
Tickets and Attractions
Tickets are sent by email shortly after booking. You can usually show them on your phone or print them, depending on the venue's policy.
Many tickets allow cancellation or changes up to 24–48 hours before your visit. Check the provider’s terms before booking to be sure.
Most sites have no dress code, but religious or cultural attractions may require modest clothing. You’ll have to cover your shoulders and knees.
Many attractions are accessible, but historical or older sites may have limited wheelchair access. It's best to check accessibility details in advance.
Light snacks and water are sometimes allowed, but large bags, food, and sharp objects are often restricted for safety reasons. Lockers may be available.