Privacy Policy

At Handy Tours (registered under company number 12870513, located at 63 Holly Walk, Leamington Spa, Warwickshire, CV32 4JG, United Kingdom), we are committed to protecting your privacy and handling your personal data responsibly. As the Data Controller, we manage the personal information of individuals using our services, including visitors of our website www.handytours.co.uk and users of the Handy Tours App (collectively referred to as the “Platform”).

1. Data We Collect and Why

We may collect personal data directly from you, where applicable, for the following purposes:

  • Service Access: To manage your access and usage of our app and website.

     

  • Purchases: To process travel guide content or ticket purchases through our website.

     

  • Analytics: To improve our services through anonymized statistical data.

     

  • Promotions: To send you marketing offers, discounts, updates, and event announcements from Handy Tours.

     

  • Feedback: To invite you to participate in surveys related to your experience with our services.

     

  • Personalization: To personalize your experience based on your preferences and usage.

     

  • Partner Offers: To send promotional content from trusted Handy Tours partners (with your consent).

     

We rely on contractual necessity (for service and purchase purposes) and your explicit consent (for marketing, surveys, and profiling). For some marketing communications, our legal basis may be legitimate interest, unless you opt out.

2. How We Process Your Data

  • Your data may be handled using digital tools or securely managed manually, always under strict confidentiality and legal safety guidelines.

     

  • If you agree to profiling, we may use automated processes to group users based on past activities, survey responses, and demographic information, so we can offer more relevant experiences.

     

3. Your Rights and Choices

Providing your personal data is voluntary. However, if you choose not to share data needed for service access or purchases, we may not be able to offer those services.

  • Access and Usage: Refusing or later withdrawing your data for service purposes will prevent us from delivering the full Handy Tours experience.

     

  • Marketing and Feedback: You can opt out of receiving marketing messages, surveys, and partner communications at any time without affecting your use of our core services. Just email us at privacy@handytours.co.uk.

     

We always process statistical data in anonymized form, and we respect your right to privacy. our Contact Page.